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I have placed an order of Southern Living magazine since July 2009, using my United Mileage Plus miles.I am supposed to get 13 issues of S.L. magazines.

Till this date I have NOT receive any single magazine.Could you kindly ensure that the magazine is sent or refund my air miles?I have yet a few more choices of ordering more magazines but if this is the service I get,I am doubtful of future transactions with the company.I thank you for your attention to this matter and hope that the situation will be resolved ASAP.

Regards,

PL Dotson.

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Anonymous
#70002

Did you read all terms carefully? It's quite common that new magazine subscriptions (especially when ordered through a special or promotional offer like yours) will take anywhere from 6-10 weeks before you get the first issue. It's usually laid out in the terms, and you haven't waited out that normal window yet from what it sounds like.

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